Shipping & Returns

Worldwide Shipping & Free Shipping

Please check free shipping thresholds and shipping charges for your country in the tables below.

European Countries


Shipping Zone A
Country Shipping Rate Free Shipping Value Delivery Time
Belgium 4,95 > 50 Euro 1-3 working days
Germany 4,95 > 50 Euro 1-3 working days
Luxemburg 4,95 > 50 Euro 1-3 working days
The Netherlands 4,95 > 50 Euro 1-3 working days

 

Shipping Zone B
Country Shipping Rate Free Shipping Value Delivery Time
Austria 14,90 > 150 Euro 2-4 working days
Denmark 14,90 > 150 Euro 2-4 working days
France 14,90 > 150 Euro 2-4 working days
Italy 14,90 > 150 Euro 2-4 working days

 

Shipping Zone C
Country Shipping Rate Free Shipping Value Delivery Time
Bulgaria 29,90 > 300 Euro 2-4 working days
Czech Republic 29,90 > 300 Euro 2-4 working days
Estonia 29,90 > 300 Euro 2-4 working days
Finland 29,90 > 300 Euro 2-4 working days
Greece 29,90 > 300 Euro 2-4 working days
Hungary 29,90 > 300 Euro 2-4 working days
Ireland 29,90 > 300 Euro 2-4 working days
Latvia 29,90 > 300 Euro 2-4 working days
Lithuania 29,90 > 300 Euro 2-4 working days
Norway 29,90 > 300 Euro 2-4 working days
Poland 29,90 > 300 Euro 2-4 working days
Portugal 29,90 > 300 Euro 2-4 working days
Romania 29,90 > 300 Euro 2-4 working days
Slovakia 29,90 > 300 Euro 2-4 working days
Slovenia 29,90 > 300 Euro 2-4 working days
Spain 29,90 > 300 Euro 2-4 working days
Sweden 29,90 > 300 Euro 2-4 working days
United Kingdom 29,90 > 300 Euro 2-4 working days

 

Free shipping outside the Netherlands excludes goods shipped on pallets, any applicable rate is visible at checkout.

As soon as your order is handed over to one of our forwarder, you will receive an automatically generated email, including the track and trace link. All orders are shipped with DPD, PostNL, Hermes or DHL.

Returns

The customer is authorised to dissolve the purchase agreement with Akomo Kids within 30 days after delivery without any statement of reasons. The customer has to notify Akomo Kids in writing (through letter or email) within the above mentioned time period, and needs to return the concerned order to Akomo Kids.For Germany and the Netherlands please use our Retourportal, for other countries please take care of the return via your local post office. Shipping costs are at any case on the customer.Use our Retourportal for your parcel/s: https://akomokids.shipping-portal.com/rp/Enter your zip-code and order number (or track&trace code) and follow all instructions until receiving the return label (return costs: 7,90 Euro). Add a copy of your invoice or packing slip to your return package and put the return label on the package (without your return cannot be processed correctly). Drop your package at any DPD parcel shop.As soon as your return arrives at our warehouse, we are going to control all items and process the refund. Please note, the return costs of 7,90 Euro per parcel are on the account of the customer, as is the risk of the return shipment. Returns of pallets can not be booked via the Retourportal!Akomo Kids reserves the right to refuse any return shipments or to not credit the full amount, in case of conjecture that the item has been utilised or has been damaged by the customer. Please note that there is no possibility of return assembled furniture.Personalised or customised items made upon request of the customer and furniture are excluded from the right of withdrawal.

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